If you receive a product that is clearly damaged or made differently to what you requested, we are happy to offer you a refund.

To begin the refund process, we will require you to send us photo evidence of the problem and your order number, and we will get back to you with next steps. Please email us these details at hello@itsmosa.ca

We offer free shipping domestically to Canada for orders over $85, and we also offer shipping to USA.

To ensure your Mosa candle burns evenly and lasts longer, follow this rule:

Allow it to burn for at least one hour per inch of its diameter. This prevents tunneling and creates a smooth melt pool. For example, if you're lighting one of our 3-inch upcycled glass candles for the first time, let it burn for at least 3 hours.

Proper care of your candle ensures you get the most out of our sustainable, handcrafted products.

When choosing candles, it’s best to avoid those made from paraffin or gel wax. These materials are derived from petroleum, and burning them can release toxic chemicals into the air.

At Mosa, we use natural soy wax in all of our candles, offering a safer, non-toxic alternative. Each candle is handcrafted in upcycled glass bottles, making it an eco-friendly choice for those looking to avoid harmful substances.

The healthiest candles are made from natural, non-toxic ingredients like soy wax, coconut wax, or beeswax.

At Mosa, we use 100% natural soy wax for our upcycled candles, ensuring a clean and eco-friendly burn. Soy wax is biodegradable, renewable, and doesn’t release harmful chemicals into the air.

By choosing our sustainably sourced candles, you're contributing to a healthier home and environment.

Globally, vanilla is often recognized as the most popular scent, known for its warm and comforting aroma.

At Mosa, we offer a range of candles in popular and eco-friendly scents like Vanilla Grapefruit and Vanilla & Tobacco, designed to transform your space while promoting sustainability.

Each of our upcycled candles is infused with carefully selected fragrances that elevate your home while reducing waste.

Local bars, restaurants and homes around Vancouver.

Donate your used glass bottles to us through our Bottle Collection service!

All our products are made from locally collected used glass bottles. Our candles contain soywax and wooden wicks, and our jars have a cork base.

Read more about our Materials and Process

Absolutely!

All our products are made from recycled glass, so contain no plastic toxins. The glass is sanded and polished to avoid sharp edges

Our candles contain non-toxic soy wax and wooden wicks.

And none of our products contain small hazardous parts!

Humans are particularly sensitive to natural aromas like floral notes and fresh fruit.

At Mosa, we focus on incorporating these highly recognizable scents into our sustainable candles, offering fragrances like Lavender Essential Oil, Apricot Blueberry, Crème Liqueur & Cinnamon that appeal to our natural ability to detect clean, refreshing smells. Each scent is thoughtfully curated to bring nature into your home in an environmentally friendly way.